jikbaj Privacy Policy Your Information Is Safe

Last Updated: January 2026

1. Introduction and Scope

This privacy policy applies to all users of jikbaj's website and services. By creating an account on jikbaj or by using our services, you are considered to have agreed to the terms of this privacy policy.

About This Policy

jikbaj places the highest importance on the privacy of online betting and casino users in Bangladesh. This privacy policy describes what information we collect, why we collect it, how we use it, and what steps we take to protect your information. This policy applies to all services, products, and activities of jikbaj.cam.

We collect your personal information only for the purposes stated in this privacy policy and do not use it beyond those purposes. If you have any questions, email us at [email protected] or contact our 24/7 live chat.

2. What Information We Collect

2.1 Personally Identifiable Information

During account registration and identity verification, we may collect the following information:

Full name (in Bengali or English)
Date of birth (for age verification — only those aged 21 or above may register)
Email address
Mobile number
National ID (NID) or passport number (if identity verification is required)
Bank account details or mobile banking number (bKash, Nagad, Rocket)

2.2 Usage and Activity Information

While using the jikbaj platform, the following information may be collected automatically:

Date and time of login and logout
Betting history, game activity, and transaction records
Deposit and withdrawal amounts and dates
Bonuses and promotional offers used
Customer service communication records

2.3 Technical Information

When visiting our website, the following technical information may be collected:

IP address
Browser type and version
Device type (mobile, tablet, desktop)
Operating system
Cookie and session data
Referral URL (which page you came from to reach our site)

3. Purpose of Using Information

3.1 Primary Purposes

Information collected at jikbaj is mainly used for the following purposes:

Creating and managing accounts
Verifying identity and confirming age (21+)
Processing transactions — deposits (minimum ৳100) and withdrawals (minimum ৳1,000)
Providing bonuses, rewards, and VIP benefits
Ensuring customer service and support
Maintaining communication via email and live chat

3.2 Security and Legal Compliance

We use your information to prevent fraud, conduct anti-money laundering checks (KYC/AML), and ensure responsible gaming. These processes are essential for the safety of all users.

3.3 Service Improvement

We use analytical data to evaluate platform performance, improve user experience, and develop new services. This data is always used in aggregated form and is not used to identify any individual user separately.

4. Information Storage and Security

4.1 SSL Encryption and Security Measures

jikbaj uses advanced SSL (Secure Socket Layer) encryption technology to keep all your data secure. Our server and network infrastructure follows the highest security standards. All financial transactions are completed through encrypted channels.

256-bit SSL encryption
Regular security tests and audits
Automated monitoring system to detect suspicious activity
PCI-DSS compliant processing for payment information

4.2 Data Retention Period

We retain your information while your account is active and also for a defined period after account closure to meet legal and regulatory requirements. Financial transaction records are retained in accordance with legal obligations.

Information that is no longer needed is securely deleted or anonymized so that individuals cannot be identified.

4.3 Access Control

Only those staff members who need it for their work can access your personal information. All staff work under strict confidentiality agreements and receive regular data protection training.

5. Sharing Information with Third Parties

jikbaj never sells your personal information. We share information with third parties only in the following limited circumstances.

5.1 Payment Processors

To complete transactions, we provide the necessary financial information to our payment partners — bKash, Nagad, Rocket, and bank transfer services. These third parties operate under their own privacy policies and may use the information only for the purpose of processing transactions.

5.2 Technology and Service Providers

Game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.) receive limited technical information for the purpose of operating games. These providers operate in accordance with jikbaj's privacy standards and cannot use this information independently.

5.3 Legal Requirements

In cases of court orders, legal proceedings, or valid requests from regulatory authorities, we may be required to disclose information in compliance with applicable law. In such situations, we provide only the information that is legally required.

6. Cookie Policy

6.1 What Are Cookies and Why We Use Them

Cookies are small text files stored in your browser. jikbaj uses cookies for the following purposes:

Essential cookies: Maintaining login sessions and ensuring security
Functional cookies: Remembering your preferences (language, settings)
Analytical cookies: Measuring website performance
Performance cookies: Improving page loading and user experience

6.2 Managing Cookies

You can manage cookies through your browser settings. Please note, however, that disabling essential cookies may limit some important functionality of the jikbaj platform and may affect your login session.

7. Your Privacy Rights

jikbaj respects your rights over your personal information. Your key rights are described below:

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Right to access

You can request to know what information we have stored about you.

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Right to correction

You can request us to correct inaccurate or incomplete information.

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Right to deletion

In certain circumstances, you can request that your personal information be deleted.

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Right to restrict processing

In some cases, you can request that the processing of your information be restricted.

📦

Right to data portability

You can request to receive your personal information in a structured, machine-readable format.

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Right to object

You can object at any time to the use of your information for marketing purposes.

How to Exercise Your Rights

To exercise any of the rights above, email us at [email protected] or use our 24/7 live chat service. We will respond to your request as quickly as possible after receiving it.

Before processing your request, we will verify your identity to ensure that information is provided to the correct person.

8. Protection of Minors

Age Restriction

jikbaj strictly follows a 21+ age policy. Only individuals aged 21 or above may register and use our platform. We do not knowingly collect personal information from anyone under the age of 21.

If we become aware that a minor is using our services or that we hold their information, we will immediately close that account and delete the relevant information.

9. Responsible Gaming and Data Protection

Monitoring Gaming Behavior

As part of this privacy policy, we want to let you know that jikbaj analyzes gaming patterns to ensure responsible gaming. This helps identify potentially problematic gaming behavior among users and provide necessary support.

This information is always handled confidentially and is used solely for the benefit of the user. To learn more about responsible gaming, visit our Responsible Gaming page.

Preventing Suspicious Activity

We use automated monitoring systems to prevent fraud, money laundering, and other illegal activity. This system is essential for protecting all honest users and ensuring the fairness of the platform.

10. Policy Changes and Updates

Notice of Changes

jikbaj reserves the right to change this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:

A notification will be sent to your registered email address
The "Last Updated" date at the top of this page will be changed
A notification may be shown when you visit the website

If you continue using jikbaj after changes are made, you are considered to have agreed to the new policy. We therefore recommend reviewing this page regularly.

jikbaj Privacy Policy